Complaints Procedure

The Complaints Procedure ensures that the School can respond to complaints as quickly and effectively as reasonably possible, should a complaint be received. The effectiveness and speed of dealing with any complaint are entirely reliant upon this procedure being followed. The Governing Body (‘’ the Governors’’, ‘’Governors’’) and the Head Teacher believe that, if properly followed, the School’s complaints procedure will limit the number of complaints, and minimise the likelihood of any complaint being subject to a protracted process.